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Making Our Money Go Further

The Social Supermarket Rotherham Minster runs every Wednesday and Thursday.  Those struggling to make ends meet can become members and come to our shop in the town centre each week for just £3.  Our team of volunteers chat, make tea, stock shelves, collect food and support members in all sorts of ways. We started 18 months ago after chatting to people who needed food support for a few months and wanted to be able to choose their food and make a contribution to the cost. It has become a place of opportunities:  friendships are made, money skills are learned, people start to save money and find help with benefits, housing etc. They also realise they have skills to share and start to volunteer. We have fun working out how to cook different meals, with some joining our cooking course.  Our next step is to have a go at growing veg and getting active with a Pilates class.

I first met Client L when they were a member of the Social Supermarket and we referred them into Citizens Advice for benefits and debt support. Once they graduated from the Social Supermarket, they became a volunteer helping at the Catch-Up Café and food sessions. I spoke to them about work opportunities and referred them into WorkingWin. They found some part time work, but the hours did not provide them with a regular income so left them still reliant on benefits. They have now managed to secure a full-time job and although feeling a bit nervous about managing their own budget, they are very excited to be taking control of their finances again.

When I first met Client M at the Social Supermarket, they were very quiet and withdrawn and it was their friend who spoke on their behalf about money support, which we referred them into Citizens Advice for. Over the past couple of months, I have seen their confidence soar and become much more engaged with everyone, and after being asked to help one day when they were short of volunteers, they now volunteer there on a weekly basis. They have also taken the lead to help run the allotment at the Clifton Learning Partnership building for the Social Supermarket.

Community Solutions Event

Rotherfed hosted a community solutions event on Tuesday 5th April at the New York Stadium, which was open to all Rotherham residents. The event was mostly aimed at showcasing/promoting the Money Management and Energy Efficiency teams at RotherFed, with other organisations also in attendance. Present were many people from the befriending service we provide, as well as some volunteers who make the calls to these people. A lot of the service users really enjoyed putting faces to the voices that have supported them throughout their time on the service. As well as this, the event allowed staff to put faces to the names of organisations that we refer to or who refer into us. This has ultimately strengthened relationships with organisations such as Green Doctor and Live Inclusive.

In attendance were 11 council tenants, 38 Rotherham residents and 13 providers from around Rotherham who offer services to Rotherham residents. RotherFed providers Energy Know How, Make Our Money Go Further and Heart of the Community were highlighted as well as South Yorkshire Fire and Rescue, Rush House, and RUCST.

In total, around 70 people connected to RotherFed attended. 14 households managed to get energy advice or a referral from our team, 50 people spoke to and engaged with money management and their advice and taste tests. As well as this, good connections were made with other providers around Rotherham.

A participant on the Connex project said; ‘I’ve found it so useful and got so much information that I wouldn’t have known about without coming’

Multiple providers expressed their gratitude for being invited as it was good to be able to speak to people face to face again, and it was a great opportunity for providers to showcase their projects.

Connex Participant – Jamie

Jamie was referred to us after it was noticed that he visited the local supermarket on a daily basis just for company. Covid and isolation had left him with severe anxiety. Jamie lives on his own and found lockdown especially hard as he doesn’t like to be alone.

We spoke with Jamie and invited him along to events that we were holding. This took lots of coaxing as although quite confident, lockdown had left Jamie suffering with panic attacks, which was quite debilitating for him. He did manage to get to one of our coffee mornings and from then going forward there was no stopping him.

Whilst panic attacks are still part of everyday life for Jamie, we have been able to reason with him and continue to find solutions to enable him to attend events, to get him out from those four walls that have trapped him for so long. We established that his driving is starting to cause him anxiety so have provided him with ideas such as using door to door or taxi’s every now and then.

Jamie is very rarely in now, he sings in a choir in Sheffield, often singing solo male parts, he has a number of friends that he visits and supports, and he never misses a coffee morning, where he really enjoys a chat.  Things have been hard for Jamie and it’s sad to see how his mental health declined during the pandemic, but with interventions we have seen a significant improvement and we continue to support Jamie with whatever hurdles he faces.

Friendship Calls Participant- Andrew

Andrew was our very first referral to the service back in April 2020 just at the start of the first lockdown. The initial referral said he was isolated and shielding and had been for 6 weeks. He likes fishing and watching history programmes on TV. He just needs a friendly voice to talk to.

Our volunteer Terry has called Andrew every two weeks for a chat for the past 2 years now, Andrew very rarely misses a call. They chat about all sorts often picking up where they left off the time before. They both were miners so have some common ground.

Andrew is able to get out and about a little more, and he goes to his daughters sometimes for lunch. He still appreciates and needs the chat with Terry as he doesn’t have anyone else during the day.

Again, the service has provided a lifeline, who would have thought that the pandemic would have carried on for so long with people like Andrew shielding for over 12 months.

Friendship Calls Participant- Tyler

Volunteers are amazing, whilst we cannot go into too many details in this case study, I would like to highlight what a difference our volunteers make.

Our volunteers between them talk to on average 150 people a week, these are purely friendship calls but sometimes things come up in conversation that are ‘not quite right’. We have things in place to ensure if there is something that does transpire following the call that the volunteer knows exactly what to do. Our volunteers know not to investigate or try to “fix” anything but know if their senses are telling them something is amiss what they need to do.

We had a call from a volunteer saying she was worried about a recipient as he wasn’t answering which was unusual, she kept trying and this went on for a few weeks. As this was highly unusual we put things in place to try and contact him by other means. Eventually the volunteer managed to speak to Tyler who informed her there had been an incident that had left him isolated in his accommodation, unable to leave the house and very frightened, he wasn’t answering the phone or door, his mental health was on the decline.

Our volunteer reported this straight in and highlighted her concerns. We contacted the appropriate channels and the outcome was that he got support from social services to start and sort the situation. I hate to think what might have happened if we hadn’t been involved.

Friendship Calls Participant – Klive

Klive lives with the debilitating illness fibromyalgia, which can really affect his day-to-day life and activities, the condition is little known in men so additional pressure is added, as others don’t always understand. On a bad day he may not even answer the phone, so we ensure our volunteers are aware of this. Klive loves to chat to anyone and really enjoys the calls. He still has good and bad days but finds the conversations with volunteers a tonic, and he says it takes his mind off his flare ups and enables him to think about other things for a short while.

Engie Litter Pick

As part of the Heart of the Community project, management had met local building contractors in discussions about how they could better engage with the local communities within which they are working. In the Dalton/ Thrybergh ward the Friends of Dalton, East Herringthorpe and Thrybergh Green Spaces group already have regular litter picks on the estates. It was suggested that all of the partners come together to do a litter pick around the building works on Oldgate Lane.

The litter pick was really successful, as you can see from the amount of bags that were collected. So fantastic to see proper partnership working within the community.

Heart of the Community Litter Pick

In February Dayle pledged to pick up 30 bags of litter within her community with Keep Britain Tidy and has been litter picking throughout the week in Canklow. Dayle has supported the annual KFC Canklow Franchise litter picking event.  The activity was led by KFC and Dayle advertised it amongst the Canklow areas social media groups to gather support for the community action.

Working hard to meet her pledge Dayle also organised a Spring clean event for her area inviting RMBC love where you live and Andrea Mason. The Spring Clean event was a litter picking event in Canklow for residents and partners to clean up the greenspaces around the pavilion. The event had an attendance of 11 people as well as achieving a massive 61 bags of refuse in a few hours.

The difference these litter picks have made to the area is huge because the litter within the woods surrounding the Canklow pavilion could be described as astronomically dense. The woods still need further picking but the difference that Dayle and residents have made has been fantastic. Accumulatively Dayle has been part of Litter picks that have picked 87 bags of refuse in Canklow and wants to carry on cleaning up Canklow.

Continue reading “Heart of the Community Litter Pick”

Community Centres – Warreners Drive and Elizabeth Parkin

Warreners and Elizabeth Parkin has received funding from Pivotal Wellbeing and Fitness centre to be able to deliver exercise sessions at their centres. They also received funding from Councillors in the area to be able to add on an extra wellbeing and mindfulness session after the exercise. The ladies and gents are loving these sessions and can’t thank the councillors enough for funding the project. They all feel more energised and generally happy when they leave the centre. Some would like to continue their exercise either at the centre or by attending the gym which Abbey from pivotal owns.

Wentworth Residents Association

I have been working with this group now for the last 18 months. They are only a small group but are very active and passionate about the area where they live, they have worked together for a number of years now, however, would always welcome new members from the village joining them. They meet on a monthly basis in the Barn at the Rockingham Arms pub. 

The group carry out regular litter picks, with Rotherham Council providing the bags and collecting the rubbish. They are also trying to get some something done about the speed of the traffic through the village. The volume of traffic to the village is also a concern that they have. They have agreed to write to John Healey MP and copy in the local councillors to see if he can help. The group also plants bulbs, shrubs and hanging baskets around the village, new plant boxes have been purchased to replace the old ones in Alms House Gardens. The group works closely with the Parish Council and the Fitzwilliam Estate, who both contribute with funding for the group.

In November 2021 I encouraged them to apply for the COMF funding available through VAR. I helped them with their application form, and they were successful and received £780. This money enabled the group to pay for this year’s public liability insurance and put on some defibrillator training with lunch afterwards.

The group designed some leaflets which we printed for them to advertise the training, and these were distributed through the village. The training was held in the Barn at the Rockingham Arms on Tuesday 22 March, it was very successful, and it was attended by a good number of people. Everyone said how useful the training was and how they’d enjoyed getting together for some lunch and a catch up. As the group still have some of the funding available, they are going to look at putting another first aid course on for the local community in the near future.

I will continue to work with and support this group as required.