Friendship Call Participant – Steven

 Joanne has been speaking with Steven for some time now on the befriending service and apparently prevented him from taking drastic measures on several occasions. He is having cancer treatment plus struggles with mental health challenges. The last couple of calls Joanne has made he has been very down, and Joanne have pushed a little hard to have a chat even though he has said he hadn’t felt like talking. A quick 5-minute call because he’s down turns in to a lengthy chat whereby, he perks up, he chats and laughs and at the end of the call always says he feels so much better and that he is glad Joanne kept him chatting. The befriending call service has so many good news stories, and such a vast amount of positive outcomes.