Energy Know How

By The Energy Know How Team

We recently supported a client who is a single mother of two children living in a rented two-bedroom flat. She contacted our service because she was struggling to manage her energy bills and had fallen into debt with Octopus Energy. She explained that her monthly payments had increased significantly over the winter, and because she was already balancing rent, food costs, and childcare expenses, she had missed several payments. As a result, she owed over £900 and was extremely worried about disconnection and how she would cope financially.

During our conversation, she also mentioned that her home had developed severe damp and mould, particularly in the children’s bedroom and around the windows. She told me she often avoided using the heating because she was frightened of increasing her debt further. She was unsure what was causing the mould or what steps she could take to stop it. The situation was affecting both her mental wellbeing and her children’s health, as one child had begun experiencing coughing and asthma flare-ups.

We first reassured her that she was not alone and that support was available. We helped her contact her energy supplier to discuss an affordable repayment plan based on what she could realistically afford each month. We also checked whether she was eligible for any support schemes and advised her about the Warm Home Discount, fuel vouchers through local support services, and possible charitable grants available for energy debt.

To help reduce her ongoing energy costs, she was given practical energy-saving advice tailored to her home. We discussed using the heating more efficiently rather than turning it off completely, as keeping the property at a steady temperature can help prevent damp and mould from worsening. The importance of ventilation was explained, such as opening windows for short periods each day, using extractor fans while cooking or showering, and drying clothes in a well-ventilated area where possible.

We also advised her on steps she could take to manage the mould safely, including wiping away condensation from windows each morning, avoiding blocking air vents, and reporting the damp and mould issue to her landlord in writing. Since the property was rented, we explained that the landlord had a responsibility to investigate and address issues contributing to damp and mould, especially where it could affect health. we encouraged her to keep photographs and records of communication in case further action was needed.

Over the following weeks the team will stay in touch with her to see if she’s been able to agree on a manageable repayment plan and if she’s managed the mould in her property. After this conversation that we had, she felt less anxious knowing she had support and a plan in place

Open Arms

By The Open Arms Team

A lady came to see us at one of our outreaches requesting assistance completing a PIP form. She had never claimed benefits and was unsure about the process.  She once had a successful career helping others thrive in life. Unfortunately, as time went by the future was not kind to her and she developed some serious health conditions and basically gave up caring for herself as she experienced constant fatigue, breathing and mobility difficulties. 

She told Lee that she had no family and no longer had friends.  As soon as she became ill she started cancelling social events, and noticed her friends ghost her one by one and her social circle eventually dissipated. She became lonely and withdrawn and when she developed mobility issues and was unable to breathe without aids this was the last straw and she stopped going out completely. 

Lee was very concerned what she was hearing from this lady and spent quite a while with her.  She came to see her a few times and emailed too. 

Lee told her not to give up and just take small steps at a time.  Lee provided a list of social events in her local area and made suggestions regarding Tai Chi which she expressed an interest in, pain management, hydrotherapy, swimming sessions and chair exercises and physio via her GP.  All these would be gentle on her joints and may even control her breathing. 

Lee said these were all free to attend although no doubt there would be a wait list but could be accessed via GP and VAR Mental Health Connectors. Lee also sent her a flyer promoting Rotherham Safe Space as she said her loneliest times were during the evenings and at weekends. The team also provide social and practical support to participants as well as emotional so she would also benefit here. 

Regarding the social aspect of her concern, Lee talked about various craft and social groups across the Rotherham borough and with the help of Door to Door (a local community transport service for individuals who struggle to use public transport) is far cheaper than the cost of a taxi. 

Lee’s time with this lady paid off and she received an email which was upbeat stating that after a very long drawn out wait, the Department of Work and Pensions had finally awarded her PIP for both daily living and mobility at the high rate.   

She went on to say, this was all thanks to Lee’s support and she wanted to let us know how grateful she was because without Lee she would have given up even though she knew constant support was needed daily. 

She stated what a wonderful service and support Open Arms provides in the community and how relieved she is as going through the process was very stressful and she is so glad it’s finally come to an end.

Dawson Croft

By The Tenant Involvement Team

What began as a simple idea to bring residents together to watch the World Cup has grown into something much bigger for the Dawson Croft community.

Earlier this month, RotherFed staff worked alongside local residents to support a project aimed at improving facilities within the community centre and creating more opportunities for people to come together.

Recognising the importance of having a shared space where residents could enjoy community events, the group, with support from RotherFed staff, submitted an application to RMBC for a TV licence for the community room. The hope was to create a welcoming environment where neighbours could gather to watch major sporting events and socialise.

The response exceeded all expectations. Not only did RMBC approve the TV licence application, but council staff also generously offered a brand-new television for the community centre.

The new TV has now been installed and is already helping to bring residents together. Inspired by the positive response and eager to make the most of this fantastic addition, the Dawson Croft residents are now exploring new activities for the community, including a weekly horror movie night.

This project demonstrates how a small community idea can develop into something that benefits many people. Through partnership working, local support, and resident enthusiasm, the community centre now has a valuable new resource that will help reduce social isolation, encourage participation, and create opportunities for residents to connect with one another.

RotherFed is proud to have supported the group throughout the process and looks forward to seeing the community continue to grow and thrive around this new initiative.

Upstander Training

By The Ripple Effect Team

On 25th June 2026 Neelam and Sam partnered up with Jana from Voice for Change to deliver some training around Hate Crime and Rotherham Ripple Effect delivering the Upstander Training.

We split the workshops into morning and afternoon and provided a light lunch. Everyone stayed right till the end.

Neelam and Sam delivered the training via PowerPoint presentation, scenarios and interactive exercises and discussion.

From our perspective and the attendees’ perspectives the training went very well and the feedback was brilliant. Everyone was very invested and had discussions with each other and were very opinionated. We delivered some thought-provoking material which really made everyone want to be involved and share their thoughts and experiences.

One of the highlights of our workshop that we wanted to get across was that we wanted to focus on Kindness, empathy and intention. We wanted to address and recognise that everyone should give each other the benefit of the doubt when they may feel someone is being micro aggressive towards them. We presented different statements such as

“I don’t see colour. I just see people” and presented 2 different intentions or ways to see this statement and addressing that you may not know someone’s intention through these words by just hearing this and people need to have further conversations before judging whether someone is trying to be negative towards them. We initially presented the first idea from this statement that a person means well and is trying to say that it doesn’t matter what the person looks like, that they just see a person implying they are not racist/stereotypical of any negative notion. However, we then also explained that someone else may hear this and think why is this person who is clearly brown for instance trying to discount their culture/heritage/background. We explored such statements and emphasised that people have to give each other breathing space before judging what they perceive it to be and instead have empathy, kindness and patience to find out more through curious conversation to judge the intention behind any comments. We gave personal examples to make it more real, and everyone really enjoyed this also.

The sharing of experiences created some thought-provoking discussions amongst those attending and identified the need not to make assumptions.  Neelam’s part of the presentation reminded us not to jump to conclusions when it comes to language. Because terms and identities are always evolving, people can easily use words incorrectly or make mistakes without meaning too. Instead of letting these mistakes cause tension or division, we need to have empathy for one another. Not everyone knows what might be considered offensive, so what matters most is a person’s intent. By taking a “curiosity-first” approach—asking questions rather than judging—we can understand each other’s true intentions and keep conversations positive.

Responses to the statements on the evaluation forms included:

Q) What are you going to remember from today? Is there anything you have learnt?

-How to be an upstander’

-Meeting like-minded people’

-The 5Ds will help me deal with situations’

-I will try and take away lots from today and keep it all in mind’

-Situation handling. Tools to use’

-The 5D’s’ and unconscious biases’

-How to weigh up a situation and consider actions.

Q) Did anything surprise you?

-Varying assumptions about statements’

-None, but these conversations are good thought starters

-It was educational’

-How lovely Sam is – not a surprise on compliment as I saw Sam at a previous event but didn’t know her name’

-Loved it, learnt a lot’.

Q) Anything else you would like to tell us?

-’I would like this to be shared with other community groups. So would you attend either in person or online or at various hub centres as not everyone can reach Unity Centre.

Other statements included:

‘Everything was good’

‘I would give 100% score on this. Excellent’

From the evaluation forms and verbal feedback, we can see people were very excited about the workshop they had had with us including Jana from Voice for Change.  We were told ‘it’s a brilliant workshop and it really helped them think about how to approach situations in the future’. People hung back to continue to tell us what a great workshop it was. We also got around 8 people to sign up to be a volunteer with us which is brilliant to have in one workshop.

As well as feedback on the evaluation form such

 ‘The time the speakers took to give space for sharing views’

‘Well engaging and well facilitated’

‘All of it went well, love the scenarios’

‘Highly informative, good learning’

‘All of it’

‘People, time, location’

‘Food and a chance to interact’

Digital Volunteer Champion

By The Tenant Involvement Team

Ali first expressed an interest in becoming a Digital Champion with Rotherfed in October 2025. By January this year, he had begun supporting learners at the Thursday drop-in sessions at Riverside Library. He brought with him a lifetime of IT knowledge after a career that saw him deliver IT projects both at home and abroad. He also brought experience of supporting and delivering community activities and projects, along with a genuine willingness to help and support everyone he met.

As well as supporting learners, Ali was always happy to support other Digital Volunteers and Rotherfed as a whole. He attended focus groups where his knowledge and experience could be put to good use and was always happy to meet new people.

Ali applied for the Rotherfed vacancy with Open Arms, and we are delighted to say he got the job. While we are sorry to lose him from the Digital Project, we know he will be a real asset in his new role. His calm and empathetic approach to learners will be very much missed.

New Project: Maltby Decides

Thanks to National Lottery players, Rotherham Federation of Communities has received more than £285,000 of life-changing funding from The National Lottery Community Fund. The funding will be used to deliver an inspiring, community-led programme that supports and empowers local residents to design and award small and medium grants that aim to enhance local services, build skills and confidence, and strengthen community life across Maltby.

This has been awarded from The National Lottery Community Fund’s new “You Decide” programme – involving communities directly in decisions about funding good causes. You Decide is key to the funder’s efforts to put community power, agency, and control at the heart of its funding in England – supporting communities to live happier, healthier lives. This truly life-changing funding has been made possible by National Lottery players. 

We will establish a local grants panel that gives community members the power to decide how funding is allocated. A tiered programme of small and medium grants will be introduced, providing accessible opportunities for local groups to apply for funding that strengthens their communities. This participatory approach will deliver improved outcomes for residents, foster a sense of local ownership, enhance community-led support, and build stronger connections and resilience across Maltby.

Rotherham WOW Festival

By The Ripple Effect Team, Sam Dixon

“WOW Rotherham celebrates women, girls, trans and non-binary communities of Rotherham.” 

Since 2022, the WOW (Women of the World) Rotherham festival has brought the community together to celebrate women, girls, trans, and non-binary people. Open to individuals from all walks of life, the festival focuses its celebrations on culture, community, and entrepreneurialism. 

The vibrant weekend featured a diverse host of activities, events, talks, debates, and live entertainment. 

To bring people together through creativity, the Rotherham Ripple Effect joined forces with the team from REMA (Rotherham Ethnic Minority Alliance) to provide interactive, accessible activities for all attendees. The collaborative space was buzzing with energy as visitors decorated cakes, crafted stick puppets, and painted suncatchers. A talented Henna artist also joined the team, sharing positive energy and good fortune through stunning, bespoke designs. 

We had a world map displayed where people could come and put a pin in the map of where they were from. Rotherham Ripple Effect was introduced lightly; one particular lady was interested in listening to what the project is about and said it sounded like it was a very good project and was needed. She was asked if she wanted to be involved at some capacity and stay in the loop about the project to which she was not overly enthusiastic about so I gave her a leaflet and told she could reach out if she had any more questions about the project.  It seems the people who show interest in the work we are doing are on a spectrum. There are people who tell us the project sounds brilliant yet still don’t really want to be involved or stay in the loop about it. They just like projects like this exist and it gives them some sort of peace. Overall, the festival was a true reflection of what Rotherham can achieve when the community pulls together. It served as a powerful reminder of how vital it is to stand together, celebrate diversity, and support women and the issues that affect them every single day. 

Energy Know How

By The Energy Know How Team, Sharon Smith, Lynn Clarkson and Madiya Shokat

We met an attendee of the Rawmarsh foodbank. It was confirmed that there were also a partner and two young children living in the council property. The attendee has anxiety and depression. They pay for utility bills by direct debit and confirmed that at the moment they have debts, we discussed The Citizens Advice bureau (CAB) who may be able to assist. The attendee was happy to be referred to CAB at the foodbank. We discussed energy saving measures and Green Doctor services. The attendee confirmed that they have draughts from the windows and would like any help or advice with this. The attendee was happy for me to send her contact details to Green Doctors. We also discussed Rotherham Councils (RMBC) newly launched crisis scheme where Rotherham residents could get between £80 and £200, subject to criteria. The attendee consented to contact details been sent to RMBC crisis scheme team for contact.

Time was spent trying to get to know the attendee and the family circumstances as well as discussing energy and how they could save energy and money by adopting some measures discussed like not leaving electrical items on standby.  The family have health struggles as well as financial and they were referred to Citizens Advice and RMBC Crisis scheme to offer further support.