By the tenant involvement team
A group of twelve dedicated tenants have recently collaborated with Rotherham Metropolitan Borough Council and Rotherfed to develop an Individual Needs Framework, aimed at revolutionising how council services are delivered.
The individual needs framework will outline the Councils commitment to ensuring its landlord services are accessible to all tenants and prospective tenants, including those with diverse needs and vulnerabilities
In a friendly and relaxed focus group setting, tenants shared their personal experiences and valuable insights, laying the groundwork for a comprehensive framework designed to address the diverse needs of Rotherham residents. This collaborative effort seeks to ensure RMBC services become more tailored, accessible, and responsive to individual circumstances.
Rotherfed staff commended the tenants for their commitment and significant contributions. “The tenants’ willingness to openly share their experiences and work collaboratively has been absolutely crucial in shaping this framework,” a Rotherfed spokesperson stated. “Their input will undoubtedly have a lasting positive impact on how RMBC services are delivered in the future.”
The Individual Needs Framework is anticipated to be implemented in the coming months, promising to significantly enhance the council’s ability to provide effective and equitable services across the entire borough.
