Friendship Call Volunteer – Jade

Jade called Emily who was quite distressed that it had been 12 weeks since her covid injection and she hadn’t heard anything. This was really worrying for her.

Having gained consent and speaking with Rotherham Federation staff Jade was able to make some calls and it was arranged that the Covid Call Centre would ring Emily and book her appointment for the next day, they would be sensitive to her request as they usually wouldn’t go to these lengths.

Jade went above and beyond to assist Emily and I am sure thanks will be made in due course. Jade said it was nothing and she is just happy she was able to help , Jade followed all our protocols and was simply amazing.

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