Verity is an elderly tenant who has been receiving friendship calls for over 12 months. A lively character who loves social interaction. Covid has left her isolated and in desperate need of company. Connex has enabled her to get back out into the community, she has attended a tenant voice buffet lunch event where she had a great time and is looking forward to future events. During the event she was confident to speak with housing staff about issues she has and these are being looked into. Verity was referred to Energy Know How and Money Management and has received follow up appointments, she is over the moon with both services. Verity recently took part in some filming with Voluntary Action Rotherham. It is early days, but the Connex interventions have already made a massive difference to Verity’s mental health and general wellbeing.