Friendship Call Participant – Mary

Mary came to us as a referral from Social Prescribing in September 2020. This lady had not been very well and although active had found that her life had changed since lockdown and she had then become ill. Mary enjoys cooking and reading books and during the initial stages of her being with us she had been receiving calls from staff members up until end of January. In February she was then paired with volunteer Chantelle and they immediately began to build a rapport with conversations lasting sometimes in excess of an hour and a half. They had become firm friends over the weeks following. Social Prescribing did a follow up with Mary in April and we received an email from the referrer ‘Just wanted to let you know that I got some lovely feedback from a patient who Chantelle calls. She is very much enjoying her calls.’ This highlights how important the calls are for those receiving them and Mary never misses a call.

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