Friendship Call Case Study – Mandy & Tina

Tina is a young student who has been calling participant Mandy since December 2020 they have built up a real friendship over the months talking weekly without fail. Mandy has many health and social problems but never fails to have a weekly laugh with Tina. Tina in turn has helped and supported Mandy through many things, getting her assistance with pension applications and pointing her in the right direction for help. Tina has now departed for university but will stay in touch with Mandy to let her know how she is getting on (with Tina’s consent).

Mandy said “I loved my weekly chats with Tina, we had a laugh and Tina really helped by listening to my worries, I will miss her calls. I wish I could have adopted her!”

Friendship across the generations, no barriers. Mandy is now looking forward to her chats with a new volunteer and hopes to have the same sort of blooming friendship.

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