Energy Know How

By Sharon Smith & Noor Salih, Community Energy Advisors

Energy Know How successfully presented a session giving details about priority services register and warm home discount to a large group of elderly people who attended their regular luncheon group.

The meeting was arranged following a discussion at Rotherham Show with the group organiser, Julia who proceeded to contact us via the office.

A telephone discussion took place to discuss in detail the services Energy Know How could deliver, and agreement was made to attend the luncheon group on 27th October 2021.

We intended to speak to the group as a whole and took our projector and equipment however, on arrival it appeared that due to the social nature of the group, chatting and enquiring on each others’ wellbeing and the fact that there were several attendees that were hard of hearing, our original plans to talk to them as a group would probably not be the best option.

We discussed with Julia who organised the event and we suggested that we talk at each table individually allowing us to engage more personally with the group as there was a maximum of 4 people per table. It also allowed for questions and answers and a more personal service particularly for those that were hard of hearing.

In total we spoke to 35 elderly residents each one informed about priority services register and the warm home discount scheme, 5 people booked to have home visits for free draught proofing measures and to fit new led lightbulbs.

Each person was given a thermostat which will help them to regulate whether their homes are too warm or too cold and we then left the group to enjoy their lunch and bingo.

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