By The Tenant Involvement Team
Rotherham Metropolitan Borough Council (RMBC) and Rotherfed are once again showcasing their commitment to tenant involvement, as a group of 20 dedicated residents work to renew their prestigious Tpas Exemplar Award.
The Tpas Exemplar Award is a significant achievement in the world of social housing, recognising organisations that have consistently demonstrated outstanding tenant engagement over an extended period. With the accreditation lasting for three years, this effort marks a new cycle of proving Rotherham’s continued excellence in tenant-led decision-making.
RMBC first gained Exemplar status in 2022, becoming only the third housing provider in the country to achieve the top accolade. The renewal process is a rigorous one, involving a comprehensive self-assessment, and a ‘futureproofing’ session where tenants and staff work together to create an engagement plan for the coming years.
20 tenants attended a variety of Tpas reality checking sessions which were conducted in-person, online, hybrid and by telephone. These included tenants who are involved in our main panels, local involved tenants, ie group leaders, and tenants with minimum involvement, ie the tenant connectors pool.
We are grateful to all tenants who gave their time to attend these sessions and take part in the assessment.
The outcome of this year’s assessment will be announced in the coming months, but for the tenants and staff involved, the collaboration itself is a key victory, reinforcing a culture of strong partnership and ensuring the resident voice remains at the heart of Rotherham’s housing services.